Return Policy – CameraWorldNew
At CameraWorldNew, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help! Please review our return policy below for details on how to return or exchange items.
1. Eligibility for Returns
Items must be returned within 30 days of the delivery date.
Products must be in their original condition, unused, and in the original packaging with all tags and accessories included.
Proof of purchase (order number or receipt) is required for all returns.
2. Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
Opened or used cameras, lenses, or electronics (unless defective).
Software, downloadable products, or gift cards.
3. How to Initiate a Return
To start a return, follow these steps:
Contact Us: Email us at cameraworldnew@hotmail.com with your order number and reason for return.
Receive Instructions: We’ll provide you with a return authorization number (RMA) and shipping instructions.
Ship the Item: Pack the item securely and include the RMA number. Ship it to the address provided.
4. Return Shipping Costs
Defective or Incorrect Items: We will cover the return shipping costs.
Other Returns: Customers are responsible for return shipping costs unless otherwise stated.
5. Refunds
Once we receive and inspect your returned item, we will process your refund within 5-7 business days.
Refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.
6. Exchanges
If you’d like to exchange an item, please contact us at cameraworldnew@hotmail.com. Exchanges are subject to product availability.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at cameraworldnew@hotmail.com. We’ll provide instructions for returning the item and send a replacement at no additional cost.
8. Contact Us
If you have any questions about our return policy, feel free to reach out to us:
Email: cameraworldnew@hotmail.com
Store Locations:
2951 Heartland Xing Blvd, Owensboro, KY 42303, USA
3202 12 Ave NE, Calgary, AB T2A 6N8, Canada
Website: cameraworldnew.com
Thank you for shopping at CameraWorldNew! We appreciate your business and are here to ensure you have a great experience.